Kilgore does care but he hasn't sent you an answer yet, because he needs to check the recent reports.
Also, one screenshot is next to nothing as evidence. How am I supposed to check it? I told 1000 times already: post screenshots, as many as you can. Post F2 log.
But no, better to send one screenshot with some paintwork, voila, let's ban!
This reminds me of three guys playing G3ntlman, Gentl3man and G3ntleman. characters... they are being reported like every week for suspected multiloggin, I checked them, every time played by three various persons.
You should start winning some fights because I'm getting slowly pissed off by false reports and whining.