This is some sick shit.
First, he wrote like 10 private messages full of rage and caps lock to recover his char. Also emailed me but as I answered the email, I got an email back that this address doesn't exist.
Fine, I ask him via PM which characters it was (because despite all PMs and emails he didn't even write which character was lost, wtf?).
He messaged me back with character name.
I check server files, there are four characters with the same name (probably was rerolled, deleted, created, deleted created etc.), I ask which one was it, and he doesn't specify it.
Now I login to see my inbox and when I'm about to waste some time to investigate game backup to find the proper character, I read "fuck yourself you lame admin" messages and my inbox is filled with rage and capslock.
Alright, so here's a forum ban and time to learn some manners if you want anybody to help you, because I'm not going to help if you act like a pathetic troll.