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Topic: New and having trouble with registration and login  (Read 195 times)

Misanthrop3

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New and having trouble with registration and login
« on: March 30, 2017, 10:32:23 PM »
Hello all, my names Doug, and I'm eager to start playing in the wasteland with all of you, but I'm encountering an issue. I'm not sure if I'm just doing something wrong or this has happened to anyone else, but I went to register, and seemed to succeed, but then when I went to log in it said that my log in or password was invalid. At this point I know they aren't because I checked them several times over, so if anyone has encountered this problem or has any information it would be greatly appreciated. I hope to see you all out there soon.

Henry

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Re: New and having trouble with registration and login
« Reply #1 on: March 30, 2017, 10:35:49 PM »
When you say "register", do you mean register here on the forum? We have a number of cases where people register and can't log in to the game, and we find out they expected their forum registration to work as a game registration.

Misanthrop3

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Re: New and having trouble with registration and login
« Reply #2 on: March 30, 2017, 10:39:31 PM »
No, I registered through the game on the main screen. I made a name and password, but it doesn't seem to be working. I'm not sure what I could possibly be doing wrong. I remade the same character twice now trying to register and no luck which would also suggest to me that they didn't register because I wouldn't be able to make two registrations with identical names could I?

Henry

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Re: New and having trouble with registration and login
« Reply #3 on: March 30, 2017, 10:48:43 PM »
A couple possibilities:

It worked but you mis-typed something. Hold down Control key on login screen to see hidden password - verify.

Or registration failed. You'll know if it works, because the name you chose will be in the field. If "login" is still in the name field, then registration failed and you simply need to pick a different name.
« Last Edit: March 30, 2017, 10:53:07 PM by Henry »

Misanthrop3

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Re: New and having trouble with registration and login
« Reply #4 on: March 30, 2017, 10:52:00 PM »
I appreciate it. I'm going to go give it a go and see. Thank you for your time and help.

Henry

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Re: New and having trouble with registration and login
« Reply #5 on: March 30, 2017, 10:59:18 PM »
Also you can get live help from multiple people online via our Discord chat. Use the "Chat" link above on menu bar.

Misanthrop3

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Re: New and having trouble with registration and login
« Reply #6 on: March 30, 2017, 11:00:22 PM »
Yup, think there was an issue with my information input, or I somehow messed up the registration by creating the same user name twice because I changed the user name and I was able to get in the game. Thanks again.

Barneys

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Re: New and having trouble with registration and login
« Reply #7 on: March 31, 2017, 01:40:38 AM »
The name probably already exist.